SERVICES PROVIDED BY THE LIBRARY
The main library branch is Sheppard Memorial and is located at 530 Evans Street. The library website is www.sheppardlibrary.org. The other two library branches are George Washington Carver Library located at 618 West 14th Avenue, and East Branch Library located at 2000 Cedar Lane
Sheppard Memorial Library and branch facilities are handicapped accessible with ramps, designated parking spaces, graded curbing, and automatic doors. Hand-rails can be found leading into a building, and into the mezzanine stacks area. Each facility has clear paths and aisles that meet ADA standards.
(Note: East Branch is most accessible by turning onto Laura Lane from 14th Street. The library is at the end of Laura Lane.)
All branches, except the main library, are on one level. The main library administrative office area, basement, and mezzanine stacks are accessible by elevator.
All facilities have wheelchair accessible restrooms with at least one handicapped stall. The Bethel library has a single restroom.
Book stack aisles meet ADA standards. Patrons may call or ask for staff assistance for obtaining materials above or below reach.
Each facility has at least one library catalog available at seat level. Each branch library has a circulation desk with an area at seat height. All computer tables, study tables and carrels are set at wheelchair height.
Our outside book returns are along the sidewalk curbing allowing easy access for drivers.
In addition to having free Wi-Fi, the library offers free public access computers that have the ability to increase the screen image 300%.
For the visually impaired, the library offers large print reading materials, downloadable eaudio books, DVDs that include visual descriptions for the blind and visually impaired. For the hearing impaired, the library offers DVDs with closed captions.
The library offers evideos, ebooks, eaudio books, emagazines, full-text magazine and newspaper articles, and the Daily Reflector online. Also available online are test preparation materials, language learning materials, career development materials, a resume builder, genealogy databases, NCDMV practice tests, and Healthier U (a consumer health resource).
The Carver branch and the main library offer free blood pressure check stations.
Items not found at your preferred library may be delivered within days from another library via courier that runs from Monday through Friday. Courier service to the Bethel library occurs once a week.
Patrons not near a library facility can check the bookmobile schedule to see if service is available in their area. The bookmobile has a route that is set twice a year. Patrons wishing to have this service may request the bookmobile to come to their area when time slots become available. For patrons in wheelchairs or unable to climb into the bookmobile, staff will come out and assist them in choosing materials.